It is important that any account is linked to either Gmail or Facebook. We recommend that you play only one account per device, and link that to a genuine Gmail/Facebook/Apple Game Centre account. If you have multiple accounts on the same device, there is a high chance you will lose access.
How to recover an account to a new phone?
Please Install DTM into the new device and use Gmail or Facebook to Login to the account.
Without any Linked Login
Please forward your account details including your Account Name, Mob Code and Diamond purchase receipts to firstname.lastname@example.org.